Client Agreement
Terms and Conditions

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1. What’s included in the Life Rebooted Resilience Programme 
6 x 60 minute live video sessions.
1 x 60 minute 1:1 CBT sessions online

Resources and in between session support
Sessions are online via a secure Kajabi Platform. Recordings and resources will be stored in a secure space.

2. Fees
1 x £650 (coupon code if available for £550 at checkout)

3. Method of payment
One off payment when purchase is made

4. Cancellation
If you need to cancel a scheduled appointment a minimum of 48 hours’ notice is required. If cancellation is less than 48 hours, please be aware this may count as a treatment session. However individual circumstances and reasons will be considered.

5. Termination
As a Therapist it is very rare that I have had to approach ending therapy prior to the end of the agreed treatment plan. However, if I am concerned about engagement and commitment to therapy I will fully engage you, the Client in this dialogue and we will find a way forward together.

6. Duration of appointments
Each session is proposed to last 60 minutes but on occasion we may run slightly longer or shorter depending on what shows up within the session. 

7. In between session activities/ accountability
Within each session I will invite you to complete in-between session activities or homework. This creates an opportunity to maximise treatment outcomes and steps towards positive mental health and well-being. I ask that you engage in these activities to get the most from the sessions. These resources will be shared in your member area.

8. Holidays
I will let you know of any planned holiday that may impact treatment sessions and would value it if you could do the same. We can then plan how to maximise the in between session contact.

9. Contact between sessions
As part of the signature programme, I will be available for in-between session support.
This will create an opportunity to message or leave a voice note on progress or any support you need to keep the momentum going in between sessions. I will endeavour to respond to messages within 48 hours.

Please be aware this is not a 24-hour service and is not an emergency hotline should you feel at risk to yourself or others. Please contact one of the numbers below depending on your needs:

Call 116 123 to Talk to someone
Call 111 Mental Health Crisis
Call 999 Life is at immediate risk

10. Client’s state when attending therapy
To maximise the outcomes of our treatment sessions it is a requirement for a Client to attend sessions free from the effects/influence of alcohol and drugs.

11. Notes/Reports
Notes will be taken during sessions and are kept securely, for a period in accordance with data protection legislation.

12. Ethics and complaints
I am a member of the British Association Behavioural Cognitive Psychotherapist (BABCP) and abide by the code of ethics. I would hope we could resolve any complaints together, but you are able to contact BABCP in the event of a complaint.

13. Confidentiality
The psychotherapeutic relationship is confidential except in the following circumstances:
• Client’s safety or safety of others is at risk
• Discussing the work with my clinical supervisor is also bound by confidentiality and you, the Client will only be referred to by initial or first name
• Compelled by a court of law to disclose notes/information about a client
• At client’s request if you would like the Therapist to breach confidentiality.

14. GDPR
I collect certain data from you to meet mandatory requirements regarding clinical notes. There is a legal requirement to keep clinical notes for a period of time after treatment. This can vary in length depending on your age and ability to consent but will be for a minimum of 7 years. Your details will be destroyed after this period.

I also collect data to assist in the administration of the business to provide you with an effective service. I would like to use your contact details to assist with the administration of your appointments/changes to scheduled appointments and/or reminders about appointments. To further enhance my service to you, I would like to be able to update you on any information regarding the practice.

I take your privacy seriously and will take all reasonable steps to ensure the protection of your data. Please note that your right to be forgotten cannot override the legal requirements to keep clinical notes for the mandatory periods. You can request a copy of any data held about you by submitting an Access Request.
Please ensure you hit subscribe to access your course resources.

This is a written contract made between Tanya Weston (trading as Tanya Weston Therapy) who will be referred to as the “Therapist”, and the Client as detailed below.

Therapist: Tanya Weston